> ## Documentation Index
> Fetch the complete documentation index at: https://desk.quibtech.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Roles and permissions

> What admins, staff, and clients can do.

| | Admin | Staff | Client |
| - | - | - | - |
| Raise a ticket | ✓ | ✓ | ✓ |
| See all tickets | ✓ | ✓ | Own only |
| Reply on a ticket | ✓ | ✓ | Own only |
| Internal notes | ✓ | ✓ | — |
| Assign, set status and priority | ✓ | ✓ | — |
| Add clients | ✓ | ✓ | — |
| Add staff and admins | ✓ | — | — |
| Change admin settings | ✓ | — | — |

Admin settings: Branding, Tickets, SLAs, Client management, Locations, Notifications, and Email activity.

## All client tickets

Lets a client see and reply on all tickets for their client. Admins turn this on for each person. See [Manage access](https://desk.quibtech.com/docs/admin/people/manage-access.md).

## Related

> [card] [Manage access](https://desk.quibtech.com/docs/admin/people/manage-access.md)
>
> Change roles and turn on All client tickets.

> [card] [Add people](https://desk.quibtech.com/docs/admin/people/add-people.md)
>
> Add your staff, admins, and clients.


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