> ## Documentation Index
> Fetch the complete documentation index at: https://desk.quibtech.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Raise a ticket

> Ask your help desk for help.

> [!NOTE]
>
> **Who:** Everyone\
> **Where:** Tickets → New ticket

**1. Select New ticket**

It’s on the Tickets page.

**2. Describe the problem**

Enter a **Title** and **Description**, and choose a **Category** and **Priority**.

**3. Add files**

Optional. Each file can be up to 25 MB.

**4. Select Create ticket**

Your ticket opens.

> [!TIP]
>
> You receive an email confirming your ticket.

Staff can enter a requester’s email to raise a ticket for them.

## Related

> [card] [Track your tickets](https://desk.quibtech.com/docs/using/track-tickets.md)
>
> See where your tickets are.

> [card] [Raise a ticket by email](https://desk.quibtech.com/docs/using/email-a-ticket.md)
>
> Open a ticket from your inbox.


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