Documentation Index
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Desk Docs home page

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Admin guide
Setup checklist
Roles and permissions
Glossary

Clients and locations

Clients
Locations

- Categories
- Lifecycle

Branding

Branding

Reference

Settings reference

Troubleshooting

Email troubleshooting
Sign-in and invitations
Notifications troubleshooting
Get help

Desk Docs home page

Tickets

Tickets

Set categories and when resolved tickets close.

Categories

Add, reorder, and delete categories.

Lifecycle

Set when resolved tickets close.

To work tickets, see Using desk.

Add, reorder, and delete ticket categories.

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