Clients

Who: Admins
Where: Settings → Client management

Setting	What it does
Name	The organization’s name. Required.
Email domains	One per line. Assigns new accounts and emailed tickets from that domain to this client.
Notes	Anything staff should know when working their tickets.

Each domain can belong to only one client. Staff and admin accounts are never assigned by domain.

Assign existing accounts

When accounts at a new domain have no client, the form offers Assign. Select it to add them to this client.

Add your staff, admins, and clients.

Add locations and their addresses.