Your account

Who: Everyone
Where: Settings → Account

Setting	What it does	Default
Display name	Shown on your tickets and replies. Leave blank to use your email address.	Blank
Profile picture	Set on Gravatar.	Colored initials
App and notifications	Install the app and turn on push for this device.	Off
Appearance	Match this device, Always light, or Always dark.	Match this device
Clock	12-hour or 24-hour.	12-hour
Password	Enter at least 8 characters, then select Change password.	—

Only an admin can change your Email or Role.

Install the app

Install desk and turn on notifications.