Skip to main content
Who: Everyone
Where: Tickets → New ticket
1

Select New ticket

It’s on the Tickets page.
2

Describe the problem

Enter a Title and Description, and choose a Category and Priority.
3

Add files

Optional. Each file can be up to 25 MB.
4

Select Create ticket

Your ticket opens.
You receive an email confirming your ticket.
Staff can enter a requester’s email to raise a ticket for them.

Track your tickets

See where your tickets are.

Raise a ticket by email

Open a ticket from your inbox.