Skip to main content
Who: Staff and admins
Where: Tickets

Tiles

Select Open or Assigned to me to show those tickets. Select it again to turn it off. Search by title, number, or requester.

Filters

Select Filters to filter by status, assignment, client, category, or SLA. Filters in use appear as chips. Select a chip to remove it.

Sort

Ticket page

See what is on a ticket.

Internal tickets

See tickets only your team can see.